FIIP

Files on demand

What it is

Your drives show every file, but a file only comes down to this device when you need it. Open a file and it downloads. Choose Keep offline for anything you want with you when there's no internet.

Each file is in one of three places:

  • Online only. Not on this device. Opening it downloads it.
  • On this device. Here because you opened it, so it plays offline for now. FIIP DRIVE clears it when it needs the room.
  • Kept offline. Kept on this device on purpose. Only you clear it.

How to

Keep files offline

  1. In Finder, right-click the files or folder, choose FIIP DRIVE, then Keep offline. In the FIIP DRIVE window, right-click and choose Keep offline.
  2. They keep downloading in the background. You can keep a whole folder offline.
  3. To see what you keep, open the drive's Drive settings and look under Kept offline.

Free up space

  1. To send kept files back to the cloud, right-click them in Finder, choose FIIP DRIVE, then Make Online Only. In the FIIP DRIVE window, choose Make online only… and FIIP DRIVE asks you first.
  2. To clear files that are only here because you opened them, open Settings, choose Storage, and press Clear cache. Files you keep offline stay, and anything not uploaded yet stays.

If something goes wrong

  • You're offline. Files that are online only open once you're back online. Files kept offline or on this device still open.
  • The disk is full. Downloads wait. Free up space on that disk and they carry on by themselves.
  • "Could not download". A download stopped short. See "Contact Support" and send a diagnostics report with your message.
  • No FIIP DRIVE item when you right-click in Finder. Open Settings, choose General, and press Show me how to turn on the Finder extension.