This wasn't me
What it is
Whenever a device is added to your account, FIIP tells you by email and on your other devices, with a This wasn't me button. If you didn't expect it, press it. FIIP signs your account out on every device and locks sign-in. Your files aren't touched, and nothing is deleted.
How to
From the email
- Open the email and press This wasn't me.
- The page asks "Lock sign-in?" Opening the link locks nothing. Only the Lock sign-in button does.
- Press Lock sign-in. You see "Sign-in is locked." If it was you after all, press It was me, change nothing.
From a device you already use
- Open FIIP DRIVE and find the notice about the new device in Account.
- Press This wasn't me, read the question, then press Lock sign-in. If it was you, press It was me.
Getting back in
- Open FIIP DRIVE on a device you already had. It shows "Sign-in is locked."
- Press Sign in to unlock, or Unlock with this device.
If something goes wrong
- "This link doesn't work." It expired or isn't one FIIP made. Open FIIP DRIVE on one of your devices to see what changed.
- "Use one of your devices." Open FIIP DRIVE on a device you already had and try there.
- "Already reported." It was locked already. Nothing changed.
- "We couldn't reach FIIP, so nothing is locked yet." Press Try again.
- "Too many tries from here." Wait a while, then try again.