Getting started
What it is
FIIP DRIVE keeps your team's footage in drives that show up in Finder like any other disk. This page takes you from install to your first drive.
How to
- Install FIIP DRIVE from the download link you were sent. Open the download, move FIIP DRIVE to Applications, then open it.
- Press Sign in. FIIP DRIVE is invite-only for now, so use the email your invite was sent to. Your browser opens.
- Choose Continue with Google, or type your email, press Continue, and type the code we send you. A code lasts a short while. Press Send a new code if it runs out.
- Back in FIIP DRIVE, answer Who is this for? with Just me or A studio or business, name it, and press Set up. If a teammate invited you, you skip this and join their team instead. You may be asked to approve this device first: see "A new device".
- Pick where FIIP DRIVE keeps your working files, then press Use on the disk you want. A short lesson on the keyboard shortcuts follows.
- When you see You are all set, press Make a drive, or pick a drive your team already has from the left side of the FIIP DRIVE window. Each drive also shows up in Finder like any other disk.
- Press Show me around to learn the three things you do most, on your own drive: open it, press play on a clip, and find anything with ⌃⇧Space. FIIP DRIVE shows each one, then you press Your turn and do it yourself. Press Skip setup any time; Settings > Support > Show me brings it back.
- Files come down when you open them. See "Files on demand" to keep some with you offline.
If something goes wrong
- "FIIP DRIVE is invite-only right now." That email has no invite yet. Press Request access, or Use a different email if you have another one.
- The Wi-Fi dropped. FIIP DRIVE says "Waiting for the internet to come back" and finishes signing you in when it does. Nothing on your device changed.
- Sign-in stopped because the connection stayed down. Check your Wi-Fi and press Sign in again. It is safe to press twice.
Still stuck? See "Something looks wrong", or write to us: see "Contact Support".